Mon to Fri 8:30am – 5:00pm     1300 116 400

Mon-Fri 8:30am – 5:00pm     1300 116 400

Membership Terms and Service

These terms and conditions apply to the Membership of Workplace Partners. By signing up, the Client agrees to be bound by these terms and conditions.

In these terms and conditions, the expressions ‘we’, ‘us’ and ‘our’, are a reference to Workplace Partners. (ABN: 98 485 572 580)

These terms and conditions can only be varied by written agreement between the parties, and signed. These terms and conditions supersede all previous agreements and understandings between the parties.


Client (“they”, ‘you’): The person, partnership, firm or corporate body together with any subsidiary or associated company as defined by the Companies Act 1997 to whom Workplace Partners provides Services under the Agreement.

Account: The person, partnership, firm or corporate body together with any subsidiary or associated company as defined by the Companies Act 1997 that signs up or registers with

Services: All services provided by Workplace Partners in fulfillment of the Membership request.

Pricing Details: You will be charged for using Workplace Partners Membership . Cost are reviewed in June each year and the annual subscription cost is based on the number of employees the business employs. Clients will be provided with costs and information prior.

The Membership entitles you to get *unlimited advice on any new matters in relation to Human Resource Management, Workplace Relations, Recruitment, Workplace Safety and Work Injury Management.

If we believe that the matter will need further investigation or research or that the business/employer may be at risk, we may recommend other services.

*Unlimited support and advice is only available Monday to Friday excluding Public Holidays. Members are entitled to unlimited access to phone or email advisory service. The membership entitles you to a maximum of 20 minutes per phone call or email to get instant access to advice on any new matters, matters that exceed the 20 minutes and require further respond and research time will be charged at the hourly consultant rate (pro-rata) the client will be notified of this before further action is taken.

Date of Agreement: The date the client signs up to Workplace Partners Membership (

Commencement, term, services and supply of data/information
Services: Workplace Partners will provide the Client, on the terms and conditions hereinafter specified, with the Membership
Commencement and Term: The Agreement shall commence from the date the client signs up to Workplace Partners Membership
Supply of data/information: the client is responsible for supplying data/information to Workplace Partners in order to complete the services agreed to. If the Client supplies data/information that is incorrect or late, the schedule and workload may be affected.
Workplace Partners reserves the right to increase the Charges for any such delay or increase in workload.


The fees and charges of Workplace Partners for the provision of the Membership will be provided to the client upon request or prior to signing up. In addition to the charges, Workplace Partners reserves the right to recover at cost any out-of-pocket expenses incurred in discharging its contractual obligations under the Agreement provided such amounts have been agreed in writing by the Client.


Each party undertakes to treat as confidential any information relating to the other party’s respective business affairs, products and services, methods or techniques and its customers’ affairs as follows: to keep confidential all information, written or oral, concerning the business and affairs of the other party, its products and services and its customers that the receiving party shall have obtained or received as a result of the discussions leading up to or on the entering into or performance of the Agreement; not to disclose (except with the other party’s express written consent) such information in whole or in part to any other person save those of its employees involved in the implementation of the Services and who have need to know the same; and to use such information solely in connection with the implementation of the Services or for generic product research and not for its own benefit or the benefit of any third party.

Both parties agree that the obligations of confidentiality heretofore described are binding in perpetuity and as such survive the term of the Agreement. The following information shall not be subject to the duty of confidentiality: information already in the possession of or already known to the receiving party at the time of disclosure by authorised and lawful means; and information which is required to be disclosed by applicable law or regulation, in which case the disclosing party shall promptly notify the other party (if permitted by law) of the need to disclose.


Either party will be entitled to terminate the Agreement forthwith on written notice to the other if the other party is guilty of any material breach of the Agreement which has not been remedied to the reasonable satisfaction of the innocent party after the giving by that party of not less than 30 days written notice to that effect. In the event of termination due to breach by the Client, all payments previously made or invoiced or then due under the terms hereof but not yet invoiced will be unaffected and remain payable.

Workplace Partners, reserves the right to terminate any account or agreement if it is found to be fraudulent or invalid.

Workplace Partners will not be liable for any act, omission, or failure to fulfill our obligations under this Agreement to the extent that such act, omission, or failure arises from any cause reasonably beyond our control including, but not limited to, acts of God, strikes, lockouts, riots, acts of war, epidemics, governmental action, fire, server and communication line failures, power failures, earthquakes or other similar disasters (called “Force Majeure”). However, We will take reasonable steps to inform You of any such cause and to continue where possible to perform our obligations under this Agreement.

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